Maintenance Tool

What is a Maintenance Tool?

The Maintenance Tool is a support tool that collects and archives logs for the detection and elimination of server errors in on-premise solutions or problems that may be encountered when using the Phishing Reporter add-in.

How to Use Maintenance Tool

Once you have the latest version of our Maintenance Tool below to your local computer, double-click on it and then click the Start button. Log files are collected and archived on the desktop.

58MB

MaintenanceTool.zip

archive

What Information Does Maintenance Tool Collect?

The logs that the platform's Maintenance Tool collects on the system are tabulated below:

Title	Detail
System Information	OS Name OS Architecture Memory Size Available space of a drive The Total size of a drive
API Logs	C:\Users\Public\KeepnetLabs\ApiLog
Add-in Logs	C:\Users\Public\KeepnetLabs\Log
Diagnostic Tool Logs	C:\Program Files (x86)\Keepnet Labs\KeepnetLabs Phishing Reporter Diagnostic Service
Add-in Config	C:\Program Files (x86)\Keepnet Labs\KeepnetLabs Outlook AddIn
Server Logs	C:\Logs\Adapter