On-Premise Requirements

The following document specifies the system requirements for the server that our on-premise will be installed.

You can use this application here to check on-premise requirements automatically.

Example Network Schemes

For the companies that have more than 2000 users, we strongly recommend you to set up a Load balancer to distribute the load to each IIS application servers.

Load Balancer Support

Please ignore this step if you have less than 2000 users.

Layer 7 Load balancer is required for URL / Path-based traffic routing.

Protocol

URL Path

Load Balancing Algorithm

Nodes

*HTTP(s)

/API/OutlookAddin

/API/OutlookAddinv1

Least Connection

Sticky Connections Enabled (60 Seconds)

IIS Servers

* SSL Offloading is recommended on Load Balancer.

SSL Certificate

Wildcard SSL certificate has to include all hostnames used by the platform's portal server.

Hardware Requirements

Keepnet needs some standard requirements:

If IIS Server and Database Server is to be installed on different servers

The below is the standard hardware requirements for the Keepnet Labs portal server.

2 Cores and 8 Sockets CPU
16 GB Memory
150 GB Disk Space

The below is the standard hardware requirements for the Keepnet Labs database server.

2 Cores and 4 Sockets CPU
8 GB Memory
50 GB Disk Space For Database and Log Files*
DB Owner Roles and Permissions

If IIS Server and Database Server is to be installed on the same server

The below is the standard hardware requirements for our portal and database server when installed on the same server.

4 Cores and 12 Sockets CPU
24 GB Memory
200 GB Disk Space
MSSQL Collation: turkish_ci_as
db_admin permission

*SSD Disks Recommended

Please Note: We use on-the-fly calculation technologies for API and Add-In connections. For Virtual Platforms, we highly recommend configuring VM’s running with dedicated memory.

Software Requirements

Organizations have to follow the mandatory steps listed below:

Steps	Requirements
1	Windows Server 2016 R2 with Update x64 FULLY PATCHED INCLUDING ALL OPTIONAL WINDOWS PATCHES
2	Make sure English format is selected in Control Panel > Regional Settings > Formats tab.
3	Microsoft Office System Driver Data Connectivity Components.
4	SysInternals Active Directory Explorer, in order for testing Active Directory integration
5	Notepad++ (6.7.7), configurational changes.
6	7zip, Windows utility for manipulating archives files.
7	MS Office 2016 (Licensed) This option should be enabled Trusted Center > Macro Settings and enable "Trust access to the VBA project object model".
8	.Net 3.5 is necessary
9	Administrator rights for installation
10	Outlook Desktop 2010 or higher version (optional)

Authentication & Access Requirements

If you have more than one Keepnet server (IIS and Database etc.), then each server should be communicating without any port restriction.

Also, organizations have to follow the mandatory steps listed below:

Steps	Requirements
1	An OS user with Administrator privilege (Administrators group)
2	For Internet access (Direct access or an internet proxy URL, username and password) Outbound .keepnetlabs.com for templates feeds and updates (TCP 80/443) Outbound .keepnetlabs.com for company-specific data synchronization (TCP 80/443)
3	For Intranet access Firewall exclusion list for phishing activity against possible intranet/client targets (TCP 80/443)
4	For Active Directory connection The machine doesn’t have to be attached to a domain. A user for validating users and querying their properties
5	For SMTP Server Relay option for our IP Address or hostname Whitelisting for our IP Address or hostname
6	For Phishing Incident Response API https://www.virustotal.com/vtapi/v2/file/report (HTTP/HTTPS) https://www.virustotal.com/vtapi/v2/url/scan (HTTP/HTTPS) https://www.virustotal.com/vtapi/v2/url/report (HTTP/HTTPS) api.cloudflare.com (HTTP/HTTPS) https://dashboard.keepnetlabs.com (HTTP/HTTPS) https://api.xforce.ibmcloud.com (HTTP/HTTPS)
7	Whitelist the following file paths for antivirus software for servers and users: C:\Users\Public\KeepnetLabs C:\Program Files (x86)\Keepnet Labs
8	Define the following file path and process exception on the server: C:\inetpub\wwwroot Process:PhishingLabs.MailService.exe
9	Service Account for Proxy and Active Directory

Health Check and Monitoring

Resource Name

Trigger

Alert to

Disk Space

%80